thejoe Fire and burn

NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard

Recalled 2024-12-05. Fire and burn hazard. Here is what the CPSC published, and what you are owed.

About 13,000Units

2024-12-05Recall date

YesInjuries

The text below is quoted from the CPSC notice word for word.

What was recalled: This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.
The hazard: The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.
Injuries: The firm has received seven reports of loose LED boards burning. No injuries have been reported.
The remedy: Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.

The details

What a recall entitles you to

A refund, a repair or a replacement. The notice says which. It costs you nothing and there is usually no receipt requirement.

Stop using the product first. Recalls do not expire. An old one still counts.

The full CPSC notice, including photographs, is at cpsc.gov.

Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.