Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
Recalled 2024-10-31. Lithium battery hazard. Here is what the CPSC published, and what you are owed.
About 10,500Units
2024-10-31Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
- The hazard
- The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
- Injuries
- The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.
- The remedy
- Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
More lithium battery recalls · Recalls in 2024 · All product recalls