Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
Recalled 2023-12-21. Fall hazard. Here is what the CPSC published, and what you are owed.
About 12,000Units
2023-12-21Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
- The hazard
- The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
- Injuries
- The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
- The remedy
- Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
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