Lithium battery

BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard

Recalled 2024-02-01. Lithium battery hazard. Here is what the CPSC published, and what you are owed.

About 142,000Units
2024-02-01Recall date
YesInjuries

The text below is quoted from the CPSC notice word for word.

What was recalled
This recall involves BISSELL Multi Reach Hand and Floor Vacuum Cleaners models 1985, 19851 (also called Multi Auto), 19859, 1985T, 2151, 21512, 21513, 21517, 21518, 21519, 2151A, 2151T, 2151W, 2151V. "Multi Reach" is printed on the hand vacuum portion of the product. The vacuum cleaners were sold in a variety of colors. The model numbers are printed on the product rating label located behind the dirt tank. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
The hazard
The vacuum's battery pack can overheat and smoke, posing a fire hazard.
Injuries
BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.
The remedy
Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

The details

ProductsBISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners
Imported byBISSELL Homecare Inc
Made inChina
Sold atAmazon, Walmart, Target, Lowe's, Best Buy, Kohl's, Macy's
CPSC recall number24107
What a recall entitles you to

A refund, a repair or a replacement. The notice says which. It costs you nothing and there is usually no receipt requirement.

Stop using the product first. Recalls do not expire. An old one still counts.

The full CPSC notice, including photographs, is at cpsc.gov.

Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.

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