Fall

Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)

Recalled 2023-06-22. Fall hazard. Here is what the CPSC published, and what you are owed.

About 930Units
2023-06-22Recall date
FallHazard
YesInjuries

The text below is quoted from the CPSC notice word for word.

What was recalled
This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.
The hazard
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Injuries
The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
The remedy
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

The details

ProductsHavertys Concord Dual Power Recliner Chairs
Made byArtistic Leathers S de RL de CV, Ultra-Mek Inc
Imported byArtistic Leathers Inc
Made inMexico
CPSC recall number23769
What a recall entitles you to

A refund, a repair or a replacement. The notice says which. It costs you nothing and there is usually no receipt requirement.

Stop using the product first. Recalls do not expire. An old one still counts.

The full CPSC notice, including photographs, is at cpsc.gov.

Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.

More fall recalls  ·  Recalls in 2023  ·  All product recalls