Entrapment

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recalled 2022-01-11. Entrapment hazard. Here is what the CPSC published, and what you are owed.

About 10,500Units
2022-01-11Recall date
None reportedInjuries

The text below is quoted from the CPSC notice word for word.

What was recalled
This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.
The hazard
Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.
Injuries
None reported
The remedy
Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

The details

ProductsBella residential elevators
Made byBella Elevator, LLC, d/b/a Symmetry Elevating Solutions
Made inUnited States
CPSC recall number22045
What a recall entitles you to

A refund, a repair or a replacement. The notice says which. It costs you nothing and there is usually no receipt requirement.

Stop using the product first. Recalls do not expire. An old one still counts.

The full CPSC notice, including photographs, is at cpsc.gov.

Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.

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