HON Recalls Office Chairs Due to Fall Hazard
Recalled 2020-06-17. Fall hazard. Here is what the CPSC published, and what you are owed.
About 13,400Units
2020-06-17Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
- The hazard
- The chair's back can break, posing fall and injury hazards to the user.
- Injuries
- HON has received reports of 11 chair backs breaking including two reports of minor injuries.
- The remedy
- Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
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