VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Recalled 2019-07-16. Fall hazard. Here is what the CPSC published, and what you are owed.
About 2,400Units
2019-07-16Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
- The hazard
- The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
- Injuries
- VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
- The remedy
- Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
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