Dell Recalls Hybrid Power Adapters Sold with Power Banks Due to Shock Hazard
Recalled 2019-02-06. Electric shock hazard. Here is what the CPSC published, and what you are owed.
About 8,900Units
2019-02-06Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves Dell hybrid power adapters sold with power banks. The adapter is designed to be disconnected from the power bank via release tabs. The recalled adapters were manufactured from January 2017 through March 2017 and can be used separately from the power bank while connected to a power outlet. The adapter is black and darker in color than the power bank with a Dell logo on the back label. The adapters have the following manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" printed on the back of the unit, where "X" represents a numerical value. A full listing of the recalled adapter manufacture codes included in the recall are listed on www.dellproduct.com
- The hazard
- The hybrid power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard.
- Injuries
- Dell has received 11 reports of the hybrid power adapter breaking and exposing the internal components. No injuries have been reported.
- The remedy
- Consumers should immediately stop using the recalled hybrid power adapters and contact Dell for instructions on receiving a free replacement adapter.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
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