Fire and burn

Primo Recalls Beverage Dispensers Due to Burn Hazard

Recalled 2018-03-29. Fire and burn hazard. Here is what the CPSC published, and what you are owed.

About 11,000Units
2018-03-29Recall date
YesInjuries

The text below is quoted from the CPSC notice word for word.

What was recalled
This recall involves the Primo hTrio Multi-Purpose beverage dispensers purchased on or before December 31, 2017 which provides both hot and cold water and brews 6, 8, and 10 ounce hot beverages. Model numbers 601225, 601229, and 601240 are printed on the bottom of the product and Primo is printed on the front.
The hazard
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
Injuries
Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.
The remedy
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.

The details

ProductsPrimo hTrio Multi-purpose beverage dispensers
Made byFoshan Shunde Midea Water Dispenser Manufacturing Co., Ltd
Imported byPrimo Water Operations Inc
Made inChina
Sold atAmazon, Wayfair, Sam's Club
CPSC recall number18132
What a recall entitles you to

A refund, a repair or a replacement. The notice says which. It costs you nothing and there is usually no receipt requirement.

Stop using the product first. Recalls do not expire. An old one still counts.

The full CPSC notice, including photographs, is at cpsc.gov.

Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.

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