Nestlé Waters North America Recalls AccuPure Water Dispensers Due to Fire and Burn Hazards (Recall Alert)
Recalled 2017-07-28. Fire and burn hazard. Here is what the CPSC published, and what you are owed.
About 12,300Units
2017-07-28Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves Nestlé Waters AccuPure floor-standing filtration dispenser with model number HB215-3G (black) and model number HW215-3G (white). They measure 44.6 inches tall by 12.5 inches wide. The units connect to the customer location's plumbing system, draw and filter water from the local system, and then dispense the filtered water through the unit. The upper front panels of the units have an "AccuPure" logo and an illuminated clock display. The model number can be found on a white sticker on the back of the dispenser.
- The hazard
- The dispensers can overheat and smoke, posing fire and burn hazards.
- Injuries
- Nestlé Waters has received 15 reports of overheating, including seven reports of units emitting smoke or catching fire. No injuries have been reported.
- The remedy
- Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
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