NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
Recalled 2017-08-08. Electric shock hazard. Here is what the CPSC published, and what you are owed.
About 6,900Units
2017-08-08Recall date
YesInjuries
The text below is quoted from the CPSC notice word for word.
- What was recalled
- This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
- The hazard
- The plug heads can break exposing metal prongs, posing an electric shock hazard.
- Injuries
- There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
- The remedy
- Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
The details
What a recall entitles you to
A refund, a repair or a replacement. The notice says which. It costs you
nothing and there is usually no receipt requirement.
Stop using the product first. Recalls do not expire. An old one still counts.
The full CPSC notice, including photographs, is at cpsc.gov.
Source: CPSC SaferProducts recall feed, retrieved 2026-08-06. Newest recall on file 2026-07-30.
More electric shock recalls · Recalls in 2017 · All product recalls